Platform and Technology
10 answered questions
Platform and Technology
How traders interact with the platform: web access, mobile, charting, data, exports, and what happens during outages.
Platform basics
What platform do I use to trade?
Rix Trade. A web-based options trading platform with full options chains, multi-leg order entry, and live position management.
Is there a desktop app?
The platform is web-based and works on modern browsers.
Is there a mobile app?
The platform is accessible from any mobile browser. Native app availability depends on platform release.
Does my account get a unique account number?
Yes. Each account has its own ID visible in the dashboard.
Can I export trade history?
Yes. The dashboard exposes trade history and a journal export.
Charting, data, and execution
Do you support TradingView charts?
Charting is provided in the platform. Strategies built on TradingView signals can be executed manually in the platform.
What is the data feed?
Live market data feeds the platform. Data quality matches what you would see at a typical options broker.
Do you support hotkeys?
Hotkey support depends on platform features in Rix Trade.
Can I use an API or automation?
API access is not standard for evaluation accounts. Contact support for any automation question.
Outages and reliability
What happens during a platform outage?
If the platform is down for a sustained period, contact support. We do not penalize traders for outages caused by our platform.